If you logged in to your Stake account and found it locked in the Stake withdraw-only mode, do not fear. Stake.com is a major sports betting platform available to players from around the world. From time to time, bettors can find themselves in what is known as “withdraw-only mode.” This can be a massive issue for players that want to deposit and continue using the platform.
What is the Stake withdraw-only mode and how can you deal with it? Keep reading or use the links below to jump to your section of interest.
- What does Stake Withdraw Only Mode mean?
- How to know if your account is in the Stake withdraw only mode?
- What to do if your account is in Stake withdraw only mode?
- FAQ
What does Stake Withdraw Only Mode mean?
The Stake withdraw only mode is exactly as it sounds. When players have their account flagged, it becomes possible to withdraw funds and do nothing more. In some cases, making bets may still be possible but other features tend to be disabled when this happens.
Players will notice that when they log into their account, features like chat are disabled. In some instances, even placing a wager is made impossible to do, allowing players to potentially withdraw their funds and nothing more. This is oftentimes the result of being flagged for some type of violation by the platform.
Before you start betting with Stake.com, it is always a good idea to read through the Stake terms and conditions. Avoiding actions that can land you in withdraw-only mode is the best course of action to ensure that this does not happen to you.
You should also make sure that you’re betting from a place where Stake is legal. If you’re trying to bet from an illegal jurisdiction, this will have negative effects on your account.
How to know if your account is in the Stake withdraw only mode?
It can sometimes be difficult to know if your account has been placed in Stake withdraw-only mode. There is no big flashing indicator that your account has been moved to this status but there are a couple of hints that you can look for to make an educated guess.
For starters, if you can’t do much of anything other than withdraw, then you are probably in withdraw-only mode. There have been various players who have recounted that they were able to access different individual features, so this mode is not something that has steadfast rules attached to it.
If any features, including chat or the ability to make wagers, have been suspended, it will become apparent when the player logs in. These restrictions could be temporary in nature while the account is investigated or it could wind up leading to a permanent ban if there have been any rules officially violated.
What to do if your account is in Stake withdraw only mode?
Being locked into withdraw-only mode on Stake can be a source of major frustration. This begs the question of how to get out of the virtual doghouse and get your account back to normal. There are three avenues that can help you out, depending on the severity of the issue. If you find yourself in Stake withdraw only mode, here are a few suggestions.
Contact customer support
The first and best option is to contact customer support. When your account is placed into Stake withdraw-only mode, it is not readily apparent what has happened. Only by contacting customer support can you get an official answer about the problem from someone on the Stake team. Listed below are some resources to do so.
- 24/7 live chat on Stake.com
- https://help.stake.com/en/
Moreover, customer support has the power to get things resolved in a reasonable amount of time. There is a good chance that you may be given a window – typically within a few business days – for the team to investigate your account and determine where the issue is.
Provide verification information
Part of dealing with the customer support team could involve providing more information. It is not uncommon to require an update to the phone number on the account, to provide screenshots of your virtual wallet, and deposit histories, or to confirm the address on file.
Stake has four levels of verification and it’s recommended that you do as many as you feel comfortable with. If your account is in Stake withdraw only mode, you should head to the Stake verification page and provide further information. Once you do that, you will hopefully be able to get back to using the platform and collecting points for the Stake monthly bonus.
This further information will allow the customer support team to verify that everything is following its terms and conditions. The process takes an indeterminate amount of time depending on what the issue is.
Withdraw your funds
If you are finding little progression and more frustration than anything else, there is one final option. So long as the feature is still available to you – some players are not even able to withdraw in withdraw only mode – you can take your money out and close your Stake account. While this might not be the most ideal solution, it ensures that you get your funds at the very least.
FAQ
When a player is in withdraw only mode, they have features that are limited. Most of the time, it means that the player can only withdraw from their account and nothing more.
The simplest explanation as to why an account goes into withdraw only mode is that it has been flagged for a violation. These violations are wide-ranging and can be for any number of reasons.
Getting the account out of withdraw only mode is possible through two paths. The first is to contact customer support to not only find out the reason but the path to unlocking the account.
The second path involves providing more account verification. It may be in the form of bank statements, screenshots of your wallet, or another request from the support team.
